
Outreach Advocate Continues to Pursue Change
By Olivia Minnier
Delaware County Board of Developmental Disabilities’ Outreach Advocate has made a significant impact on the Delaware community and the state at large three years into her position.
Courtney Hines has been DCBDD’s Outreach Advocate since 2021, she said she felt her position was a great way to utilize the advocacy skills she was already developing in her personal life after she entered adulthood.
“I started needing to advocate for myself and started realizing that there are so many steps that you have to learn, not only navigating the typical 18-year-old stuff but also learning the disability world and navigating that by yourself and learning that a lot of stuff is not perfect,” she said.
Hines said she considers her first real advocacy experience to be all of the choices she had to make when deciding to move out on her own.
“That was a big part of advocating for myself. Picking out (my own) staff, picking out the roommates I wanted, picking out where I wanted to live. Did I want to live in an apartment or a house? That was probably the first big thing I advocated for,” she said.
Kim Kirkwood, Co-Chapter Leader of Changing Spaces Ohio, a national group that advocates for accessible restrooms with universal changing tables, said Hines’ lived experience is invaluable.
“She has a unique perspective as someone who is a wheelchair user and lives with a disability. The knowledge she can share about how to make places more accessible and inclusive comes from her own experience, and from getting to know so many others in the disability community that have all different kinds of needs,” she said.
Courtney has worked with Kirkwood and Changing Spaces Ohio in an advocacy capacity on behalf of DCBDD helping to get universal changing tables installed in 29 Ohio rest stops. In addition to adding an additional voice to Changing Spaces advocacy work, Kirkwood said working with Hines has inspired her on a personal level.
“Courtney has inspired me personally with her spirit and her positivity. Despite our best efforts to advocate for more accessibility, we are not always immediately successful. Sometimes there are roadblocks that come up. Despite this, Courtney never gives up or gets discouraged. She always perseveres and continues using her voice to represent people with disabilities in Delaware County, and their families,” she said.
Additionally, Courtney leads Courtney’s Corner, an informational, informal, family-focused discussion of lessons learned during the transition to adult life for DCBDD; she leads Advocacy Roundtable, where advocacy groups in the area to come together to discuss their successes and challenges; she has participated in Developmental Disability Awareness & Advocacy Day at the Ohio Statehouse, participates in walk audits with the Delaware Public Health District and Ohio Wesleyan students, has given feedback about accessibility for businesses such as COSI, and has spoken with Ohio representatives such as Beth Lear (R-Galena) about a variety of issues.
Chase Waits, DCBDD’s Director of Communications & Community Engagement, said Hines’ passion comes through during her advocacy work.
“Courtney’s dedication, empathy, and genuine advocacy skills have been integral in making our community a more supportive place for individuals with developmental disabilities. Her efforts to lessen and remove barriers have driven real progress and have made a tangible difference in the lives of countless people. We are fortunate to have such a passionate and committed advocate leading the way.”
Hines said she has quite a few additional goals she wants to accomplish as an advocate, such as helping to change the Americans with Disabilities Act (ADA) requirements, but feels proud of the impact she has already been able to have through her work.
“It’s been a real privilege to have been Outreach Advocate and it’s been really great to see how much my advocacy has helped other advocates and parents,” she said.
DCBDD Updates
Upcoming DCBDD Board Meeting:
April 10 at 6:30 p.m. at the Byxbe Campus

DCBDD Employee Spotlight
Congratulations to Lisa Lajeunesse, Compliance Specialist, who will be celebrating 25 years working at DCBDD in 2025! Lisa said, "Working as Compliance Specialist the past 3 years has been very rewarding. I have enjoyed reconnecting with families I previously worked with in Early Intervention and supporting our community. I value the collaboration within our department as well across the agency."
Community Events & Resources

The Next Chapter Book Club is an opportunity for teens and adults with disabilities to read, learn, make friends, and enjoy a fun gathering of their peers. All reading will take place during our monthly meetings, and anyone can participate regardless of their reading or ability level. For more information, click here: https://delawarelibrary.libnet.info/event/12765176
Health Linkage Program
The Health Linkage Program can help with:
- healthcare providers not understanding disabilities
- being denied appointments
- physical inaccessibility of buildings and places
inaccessibility of equipment like exam tables - inadequate insurance coverage
- lack of transportation
The Health Linkage Program helps make these problems go away so you can just focus on your health!
Ohio's Tech Ambassadors
Ohio’s Tech Ambassadors are a resource on how Supportive Technology can be used at home, at school, at work, and in the community. Tech Ambassadors share their personal experiences through peer-to-peer mentoring sessions, either in person or virtually.
Request a meeting with one of Ohio’s Tech Ambassadors here: https://ohiotechambassadors.org/request
The Columbus Zoo and Aquarium is proud to enhance our commitment to inclusion and sensory accessibility by now offering Quiet Hours the first Sunday of every month throughout the year starting March 2, 2025! For the first four hours of operation, guests will be able to enjoy a calmer, more sensory-friendly environment with reduced sounds, music, and visual stimuli. To plan a more sensory-friendly experience any time of the year, visit https://www.columbuszoo.org/accessibility.
The ASCO Period Pack project aims to support individuals and families by providing printed materials, period products, and comfort items to address the physical, emotional, and social aspects of menstruation. Click here for more info: https://tinyurl.com/5fzapsba
The Miracle League family is looking for Buddies this summer! No experience is needed – just a love for helping others, and 1.5 hours of your time on Saturdays, May – July at Darree Fields in Dublin.
Questions? Email Megan at mlbuddycoordinator@gmail.com.
